Q: Where is the RockYard?

A: The RockYard is the outdoor concert area set up for Arizona Bike Week at
WestWorld of Scottsdale
16601 North Pima Road
Scottsdale, AZ 85260


Q: Where is the HandleBar Saloon?

A: The HandleBar Saloon is a temporary establishment set up for Arizona Bike Week located inside Legends Pavilion at
WestWorld of Scottsdale
16601 North Pima Road
Scottsdale, AZ 85260


Q: Does my event pass include concerts?

A: Yes! Your daily or 5-day event pass gets you in to all of the events at WestWorld, including concerts.


Q: Are children allowed?

A: Yes, it is an all ages event and children 12 and under are free!


Q: Are there parking fees?

A: WestWorld charges $5 for car parking, motorcycle parking is free.


Q: Why is bike week sometimes scheduled the same week as Country Thunder?

A: Our dates are chosen by a process of elimination. The following weekend is Easter. We don't want to interfere with folk's plans with their families. The prior weekend is the end of Spring training. Coinciding with spring training creates a couple of issues. First there's the lack of available lodging for our out of town attendees. But more importantly, all the additional traffic from the snow birds being in town for baseball, increases the safety concerns for riders. Moving our dates any later in April would get to be too hot. In a perfect world, we would choose a weekend that doesn't conflict with anything but the reality is that it's just not possible.


Q: Can I reserve the campsite that I had in 2018?

A: We’ll be opening up RV camping in September. If you reserved an RV site with us at the 2018 event, we will send you an email which will allow you to rebook the same space for the 2019 event before we make it available to the general public.


Q: I heard that club colors are not allowed at WestWorld this year, could you confirm if this is true or not?

A: Someone starts this rumor every year, it is not true. Everyone is welcome at Arizona Bike Week.


Q: Can the ticket attendants scan the ticket barcode on my phone?

A: Some phones will scan, some won't, they all slow down the entry process. YOU SHOULD PRINT THE TICKETS! If the scanners can't read the barcode on your phone the ticket attendant will have to send you back to the ticket booth to have your ticket printed.


Q: I don't want to miss any events during bike week, can I get a complete schedule of events?

A: We place events on the Event Listing page on the website as soon as we have them finalized. Check the website often for the most current updates. The "Guide to Ride", our printed booklet will be available in early March at most dealers and biker friendly establishments in the Phoenix area.


Q: Where are the flat track races?

A: In the HellRacers dome on the south end of HandleBar Saloon


Q: How will I find all the different attractions once I’m on-site?

A: There is a daily event schedule available at the ticket booths with a venue map on the back


Q: I purchased event passes with my RV space, when will I get them?

A: These tickets are not e-mailed, they will be in your packet when you check in with your RV at WestWorld


Q: Can I bring my own chair into WestWorld?

A: No chairs will be allowed to be brought into the event. There are bleachers set up at the rear of the concert area that is first come first seated. All other areas for concert viewing are standing room.


Q: Can I bring water into the event.

A: Only bottled water in the sealed original container may be brought into the event.


Q: Why has my credit card been declined?

A: There are several reasons why orders can be declined. Most declines are a result of the expiration date or the security code being entered incorrectly, an incorrect billing address (AVS mismatch), or just straight declines from your bank.

Our payment gateway may be able to provide more info as to why your payment was declined. Please contact johna@azbikeweek.com or kristina.anderson@grayspike.com.

If the declines persist, you will need to call your financial institution for more information.


Q: I can't print my tickets!!!?

A: Please e-mail johna@azbikeweek.com or call 480-844-8191.

During Arizona Bike Week, please take your photo ID and receipt to one of the on-site box offices and they will be able to assist you there.


Q: Where do I go to check in when I arrive from a charity ride?

A: Pick up a daily events schedule at the ticket booth. There is a list of check in points for each ride


Have more questions?  Contact info@azbikeweek.com.